Privacy Policy

1. Introduction

AY Technology is committed to protecting the privacy and security of our customers and application users. This Privacy Policy explains how we collect, use, store, and protect your information when you use the AY Technology mobile application, website, and related services.

2. Information We Collect

We may collect the following information:

• Name and account information.
• Email address.
• Phone number.
• Service request details.
• Project inquiry information.
• Uploaded photos and attachments.
• Location information when required for service delivery.
• Device and application usage information.

3. Camera Access

The application may request access to your device camera to allow you to capture and upload photos related to:

• Maintenance requests.
• Technical support tickets.
• Project inquiries.
• Site inspections and documentation.

4. Location Access

The application may use location services to help identify customer locations for technical support, maintenance visits, installation services, and project-related requests.

5. Storage Access

Storage permissions are used to allow users to upload photos, documents, and attachments related to support requests and services.

6. How We Use Your Information

• Provide technical support services.
• Manage customer accounts.
• Process service requests.
• Improve application functionality.
• Communicate with customers.
• Provide maintenance and project updates.

7. Information Sharing

AY Technology does not sell, rent, or trade personal information to third parties. Information may only be shared when required by law or when necessary to provide requested services.

8. Data Security

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

9. User Rights

Users may request access, correction, or deletion of their personal information by contacting AY Technology.

10. Contact Us

AY Technology
Website: https://aytechnology.org
Email: info@aytechnology.org
Phone: +20 1200077165

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.